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PRIVACY & COOKIE POLICY

This notice describes our privacy policy in relation to processing of personal data about customers and other users of our services and digital services, including subscribers to our newsletters, The privacy policy may be updated from time to time, and we recommend that you check this page regularly to stay up to date on any changes we have made.

WHO ARE WE?

Petit Crabe Aps
Ellevadsvej 24
DK-2920 Charlottenlund
Denmark

CVR/VAT. No: DK-33599838
Tel.: +45 52 300 373
E-mail: [email protected]
Website/shop: www.petitcrabe.com

WHAT INFORMATION DO WE COLLECT?

We may collect the following categories of personal data about you:

  1. Your basic information, e.g. your name, address, email, telephone number, other demographics and preferences.
  2. Information about your interaction with us, e.g. what products you buy online, payment information, returns etc.
  1. Information about your digital activities, such as the browser you are using, your IP-address and location, access time, the website you linked from, pages you visited or content you viewed, and features and links you use, as well as cookies and other unique Ids

HOW DO WE USE YOUR PERSONAL INFORMATION?

The information about you may be used for the following purposes:

  1. Processing of orders and returns
  2. Providing you with benefits
  3. Providing newsletters, other communications and services requested by you
  4. Consumer analysis and segmentation
  5. Marketing of goods and services
  6. Tailoring the content of newsletters, other communications and other media, e.g. web-sites and apps

The processing of your personal data will in some cases be necessary to conclude or perform a contract with you. The processing may also be necessary to comply with a request from you, e.g. to send you newsletters. The processing may also be necessary in order for us to provide you with information that is tailored to your interests, and to make us wiser about the consumers etc. that we interact with.

In certain situations, it is a requirement that you disclose your personal information to us, e.g. your address and payment information if you buy something online, otherwise we would not be able to send you the products.

COMMUNICATIONS AND MARKETING

If you give consent, we will send you marketing communications by email and other technologies. You may always cancel receiving such emails.

HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell, share or transfer your personal information to any third parties except as described in this privacy policy. For the sole purpose of supporting our business, suppliers or third party processors (such as credit card companies and shipping companies) may process your information, but only to the extent that it is needed to assist the business. We have procedures to ensure that these third party processors value your privacy.

We may also share your personal information with third parties that assist us with marketing towards you, for example social networks. We will always ensure that such third parties only use the personal information to promote our goods and services.

COOKIES

A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. The term ‘cookies’ may also cover other technologies. Cookies are reliable files and they cannot execute program code, transmit virus or be used to collect information about what you otherwise may use your computer for.

When you use the Website, you consent to our collection of information by cookie technologies as described in this cookie policy.

WHICH COOKIES DO WE USE?

We primarily use cookies for the following purposes: web statistics, sales and advertising, user experience and functionality. We use the functional cookies to ensure that our online shop is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order etc.

To collect web statistics, we cooperate with a web statistic service provider. Cookies from this provider allow us to see which pages are visited, where the traffic comes from etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns.

Additionally, we use partners that help us to keep track of user activities, profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third part cookies provided by our partners.

We cooperate with and use cookies from the following service provider on the Website:

  • Google (Google Analytics for web statistics and Google Adwords for sales optimization)

HOW DO I DECLINE THE USE OF COOKIES?

You are free to decline the use of cookies. Most web browsers permits to delete or block cookies and to warn you and ask for your consent before cookies are stored. You can find help in your internet browser on how to set your internet browser to handle and possible block cookies. You can also find help on http://www.aboutcookies.org.

If you do not wish to use cookies when using the service, this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place an order.

YOUR RIGHTS AS A DATA SUBJECT

At any time you are entitled to recall the consent you have given with respect to our use of your personal data.

Furthermore, you have the right to access your personal data and to obtain information about how we process it. You may also modify the personal data if it is incorrect, and you may ask us to limit or cease the processing of your personal data or to delete it.

To opt-out from receiving marketing communications, please let us know by modifying your preferences in the relevant section of the pertinent website or click on the link in all of our newsletters to opt-out of that particular service. Due to e-mail production schedules, you may still receive any e-mails that are already in production.

Our contact information is stated above.

You may also file a complaint with a competent data protection authority.

HOW DO WE PROTECT YOUR INFORMATION?

We care about the protection of your personal data and will apply industry standard security measures to ensure adequate protection of your data.

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