Returns

Returns and Exchange

If for any reason you are not completely satisfied with your purchase, Petit Crabe grants full right of cancellation for a period of 14 days from the day after you received the items

1. Please fill out the return form and enclose it in the shipment.

In the return form please specify whether you want the money back or wish to switch to another size. Remember to check if the size you want is in stock on the webshop.
Petit Crabe exchanges sizes, but does not change to other products.

2. All goods must be returned in their original condition and in their original, undamaged packaging with no tags or labels removed or snapped off. Please place each product in the (unbroken) packaging /bags it came in.

3. Send the package to:
Petit Crabe Aps
c/o Lagerkompagniet
Fruedalsvej 7
4682 Tureby
Denmark

4. Please note that the package must be sent directly to the address above, as we do not accept packages sent collect on delivery (COD). You will bear the costs associated with returning the product

Once we have received the goods and approved the return, we will

a) Send you the swimwear in exchanged size
b) Transfer the amount to the same credit card on which goods were purchased.

Please note that the items are your responsibility until they reach our warehouse.
For your own safety we recommend you to keep proof of postage.

Returning a Faulty Item

We strive flawless delivery and carry out quality check of our products and shipments.

Have you been unfortunate to receive a product that is damaged, faulty or does not match what you have ordered, we will replace it free of charge. If the item is out of stock, we will refund the price of the item.

You have to give us notice right away. Please contact us by email [email protected]
quoting your order number and details of the product you wish to return.

Defect or damaged items shall afterwards be send to:
Petit Crabe Aps
c/o Lagerkompagniet
Ellevadsvej 24
2920 Charlottenlund

Denmark

Picking error items shall afterwards be sent to:
Petit Crabe Aps
c/o Lagerkompagniet
Fruedalsvej 7
4682 Tureby
Denmark


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