Product

Which UV testing do you perform on your fabrics?

Our fabrics are tested against standard EN 13758-1:2007, AS/NZS 4399:2017 and AATCC 183-2014 and is rated UPF50+ offering 98% protection against UVA & UVB rays

As of 2021 our fabrics are tested at Danish Technological Institute here in Denmark against UV 801 certification scheme which composes of several tests.

Danish Technological Institute is a founding member of the UV STANDARD 801.

Why use swimwear made from UV-protective fabrics ?

Light from the sun is needed to absorb Vitamin D for our body. But only a little is needed each day.  The best way to protect children and yourself from the sun when they are outside, is to cover them up in clothing or swimwear that blocks harmful rays.  For clothing to block the harmful UV-rays it has to have a Ultra Violet Protection Factor (UPF).  The UPF-rating indicates the level of protection the garment provides from the suns UV rays on a scale from 15 to 50+. The higher the UPF factor the better the protection is from UV rays.

My Order

How to order correct size ?

Please open our sizeguide here to make sure you order the right size. LINK. We know all bodies are so unique. The general guideline is to measure the body.

We provide sizing info based on measurements in centimeter (cm).

If you are not sure about sizing, we suggest going up a size so the suit can last a little longer.

A general guideline we suggest below is:

– 0-1 year: 3 months – 10 months

– 1-2 year: 11 months – 2 years

– 2-3 year: 2 years – 3 years

– 3-4 year: 3 years – 4 years

– 5-6 year: 5 years – 6 years

Etc.

I have not received my order confirmation ?

Please check your spam filter.

In case you have not received your order confirmation please contact us on info@petitcrabe.com or +45-52300373.

Can I cancel my order ?

If you wish to cancel your order, please send an email to info@petitcrabe.com or call us on +45 -52300373 during our opening hours as soon as possible. Please note that it is ONLY possible to cancel your order if the warehouse has not packed it.

Delivery

What is your delivery leadtime ?

Domestic delivery in Denmark: 2-4 business days

International STANDARD delivery: 2-15 business days depending on destination.

You will find your exact delivery time in the check-out.

Do you ship worldwide ?

Yes we ship world wide.

Return

How to return a product ?

If for any reason you are not completely satisfied with your purchase, Petit Crabe grants full right of cancellation for a period of 14 days from the day after you received the items. The product must be in original packaging and undamaged.

The return shipping cost must be paid by you and is not covered by Petit Crabe.

  1. Please fill out the return form and enclose it in the shipment.

In the return form please specify whether you want the money back or wish to switch to another size. Remember to check if the size you want is in stock on the webshop.
Petit Crabe exchanges sizes, but does not change to other products.

  1. All goods must be returned in their original condition and in their original, undamaged packaging with no tags or labels removed or snapped off. Please place each product in the (unbroken) packaging /bags it came in.
  2. Send the package to:
    Petit Crabe Aps
    Ellevadsvej 24
    2920 Charlottenlund
    Danmark
  3. Please note that the package must be sent directly to the address above, as we do not accept packages sent collect on delivery (COD). You will bear the costs associated with returning the product

Once we have received the goods and approved the return, we will

a) Send you the swimwear in exchanged size
b) Transfer the amount to the same credit card on which goods were purchased.

Please note that the items are your responsibility until they reach our warehouse.
For your own safety we recommend you to keep proof of postage.

What is important when returning an item?

All goods must be returned in their original condition and in their original, undamaged packaging with no tags or labels removed or snapped off. Please place each product in the (unbroken) packaging /bags it came in.